Politique de remboursement

 

Introduction

At COUNT VALENTINE, we take pride in the quality and craftsmanship of our clothing. Each piece is carefully inspected to meet our high standards before it reaches you. To ensure the best experience, we have implemented a strict no return policy. Please read our policy carefully before making your purchase.

No Return Policy

1. All Sales Final

All sales made through COUNT VALENTINE are final. We do not accept returns or exchanges for any products purchased.

2. No Refunds

Once an order has been placed and payment has been processed, it cannot be canceled or refunded. This policy applies to all products, including those on sale or promotion.

3. Exceptions

We do not offer exceptions to this policy, including but not limited to:

• Change of mind
• Incorrect size
• Personal preference

4. Defective or Damaged Items

In the unlikely event that you receive a defective or damaged item, please contact our customer support team within 7 days of receiving your order. Include your order number and photos of the defect or damage. We will review your request and, if approved, provide a replacement.

5. Sizing and Fit

We provide detailed sizing charts and product descriptions to help you make informed decisions. Please review this information carefully before making your purchase. If you have any questions regarding sizing, feel free to contact our customer support team for assistance.

Contact Us

If you have any questions or concerns regarding our No Return Policy, please contact us at:

• Email: hello@countvalentine.com
• Phone number:

           US:  +1 (510) 284-2660

           CA: +1 (437) 370-0804

           IN: +91 88003 18861

• Physical address: 

           Canada Office: 125-720 King Street West, Toronto ON M5V 3S5, Canada

           India Office: C30-GF BPTP Astaire Gardens Sector 70A Gurugram HR 122101 India

 

Thank you for shopping with COUNT VALENTINE. We appreciate your understanding and support.