Does Count Valentine ship internationally?

Yes, Count Valentine ships worldwide, excluding P.O. boxes and APO/FPO addresses.

Can I return or exchange a Count Valentine item?

All sales are final and returns or exchanges are not accepted. Defective or damaged items reported within 7 days of delivery with photos are reviewed for a replacement.

How do I find my Count Valentine size?

Every product page includes a size chart. Customers who are unsure can email hello@countvalentine.com for sizing help.

FAQ

Q: Where is Count Valentine based?

Count Valentine is based in Toronto, Ontario, Canada, at 125-720 King Street West, Toronto, ON M5V 3S5.

Q: What is the Count Valentine Social Club?

The Social Club is Count Valentine's in-person community in Toronto and the GTA, hosting events built around shared interests like outdoor yoga and running meetups.

About Count Valentine

What is Count Valentine?

Count Valentine is a Toronto-based athleisure and streetwear brand for men and women. Every collection belongs to a club, including Running Club, Wellness Club, Racing Club, Yacht Club, Sports Club, and Athleisure Club.

Where is Count Valentine based?

We're based in Toronto, Ontario, Canada. Our Canadian office is at 125-720 King Street West, Toronto, ON M5V 3S5.

What is the Count Valentine Social Club?

The Social Club is our in-person community in Toronto and the GTA. We host events built around shared interests, like outdoor yoga and running meetups. Join the Social Club to get updates about the next meetup.

Shipping

Do you ship internationally?

Yes, we ship worldwide. We don't ship to P.O. boxes or APO/FPO addresses.

How long does shipping take?

Orders are processed within 2–5 business days. Delivery typically takes 10–15 business days to the United States and Canada, and 3–25 business days to other destinations. You'll receive a tracking number by email once your order ships.

Will I pay customs duties or import taxes?

Orders may be subject to import duties and taxes depending on your country. These aren't included in the item price or shipping cost and are the customer's responsibility.

What currency are your prices in?

Prices are shown in CAD for Canadian customers and USD for customers in most other countries.

Returns and sizing

Can I return or exchange an item?

All sales are final. We don't accept returns or exchanges, including for sizing or change of mind. If your item arrives defective or damaged, contact us within 7 days of delivery with your order number and photos, and we'll review it for a replacement. See our full refund policy.

How do I find my size?

Every product page has a size chart. Because all sales are final, please check it carefully before ordering. If you're between sizes or unsure, email us and we'll help.